It is the responsibility of the named person on the booking form  to understand, agree, and accept responsibility for all booking conditions, including all payments due by specified dates. By proceeding to complete the booking form, and pay a deposit, you accept that you are entering into a contract and you agree to be bound by these conditions.

Showing up late.

Life happens. If at all possible, though, respect the time slot you’ve worked out with your stylist, they might be booked days or weeks ahead of the time and missed appointments can throw off a carefully balanced schedules.

DEPOSITS AND PAYMENTS

 Immediate payment of a non-refundable, and non-transferrable, we require a 50% deposit is required before a date will be held but if the service is below $200 we require full payment. Without this the booking will not be secured and the date will be offered to other interested parties. Any deposit paid is deducted from the final balance.

All contact, whether it be general enquiries or changes to a booking, must be from the person responsible for the booking only.  

Payment Methods :  Cash , Interac/Visa or E-Transfer 

CANELLATIONS OR CHANGES

 Changes: changes to your booking by adding another person onto your original booking can only be accepted if time/resources allow on the day of the event and we  require prior notice and payment due at the specified time.  Adding extra people on the day, without prior warning, may jeopardise the quality of our work or delay the ceremony therefore, any such requests will be refused.

 Cancellation charges will apply to parties/services cancelled.

If there are any changes to the original booking, the person responsible for booking must inform us either by phone call or email as soon as possible.   We will try to accommodate changes to dates  however, this is subject to availability only.

 Cancellations: in the unfortunate event that you have to cancel your booking or reduce booking numbers (after submitting your booking form and deposit) cancellation charges are as follows: 

  2 weeks prior to the day of the day event, you will lose your deposit 

 3 days prior to the day of the event or the day of you are obligated to pay 100% of the total balance. There are absolutely no refunds in any circumstances. 

IF WE ARE FORCED TO CANCEL DUE TO UNFORSEEN CIRCUMSTANCES

 In the highly unlikely event that we cannot attend on the day of your wedding due to unforeseen and unfortunate events or circumstances on our part, all payments will be immediately refunded. We will work with you to find an alternative reputable stylist/artist.

Thank you for your comprehension and cooperation.  If you have any further questions please contact us.